Effective Date: 01 July 2024
Introduction
Welcome to www.truewaytaxis.com (the “Site”). TrueWay Taxis (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
- Information We Collect
Personal Information
When you use our services, we may collect the following personal information:
- Name
- Email address
- Phone number
- Billing address
- Location data (e.g., pickup and drop-off addresses)
- Usage data (e.g., ride history, preferences)
Non-Personal Information
We never collect non-personal information, such as:
- Browser type
- Operating system
- IP address
- Device information
- Referring website
- Pages visited on our site
- Time and date of visit
- How We Use Your Information
We use the information we collect in various ways, including to:
– Provide, operate, and maintain our services
– Communicate with you, including for customer service, support, and promotional purposes
– Send you updates, newsletters, and other marketing communications
– Prevent fraud and ensure the security of our site and services
– Comply with legal obligations
- How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
With Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, IT support, and marketing agencies.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Your Consent: We may share your information with your consent or as directed by you.
- Data Security
We implement a variety of security measures to protect your personal information. These measures include:
Encryption: Encrypting data transmitted to and from our site using SSL technology.
Access Controls: Restricting access to personal information to authorized personnel only.
Regular Audits: Conducting regular security audits and assessments to identify and address vulnerabilities.
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
- Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: The right to access and obtain a copy of your personal information.
Rectification: The right to correct any inaccuracies in your personal information.
Erasure: The right to request the deletion of your personal information.
Restriction: The right to restrict the processing of your personal information.
Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Objection: The right to object to the processing of your personal information for certain purposes.
To exercise any of these rights, please contact us using the contact information provided below.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files stored on your device that help us understand how you use our site and improve our services. You can control the use of cookies through your browser settings.
- Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our site and updating the effective date. Your continued use of our site and services after any changes indicates your acceptance of the updated Privacy Policy.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
TrueWay Taxis
Email: [email protected]
Phone: +91-7895665566
Address: 73/7, DL Road, Dehradun, Uttarakhand, India-248001
By using our site and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
